Returns and Refund Policy

Thank you for shopping at Cartek Store.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

  • To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days

  • The product is in its original packaging

  • The product isn't used or damaged

  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 14 days, depending on your cars issuer's policies.

Please contact us before you send the product:

  • By email: sales@cartekmotorsport.com

Send the product with its original packing and the receipt or proof of purchase, to:

Cartek Automotive Electronics Ltd Unit 25, Mitchell Point Southampton SO31 4RF UNITED KINGDOM

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Cartek Store.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: sales@cartekmotorsport.com

Contact Us

CARTEK AUTOMOTIVE ELECTRONICS LTD

Unit 25, Mitchell Point Ensign Way, Hamble Southampton, SO31 4RF United Kingdom

Tel: +44(0)2380 457747 Email: sales@cartekmotorsport.com

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